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Open Architecture

No vendor lock-in.
Built to flex, not force.

Deploy where you choose, swap what you need, and switch providers in minutes — not months. On-prem, hybrid, or any cloud.

4
Deployment options
200+
Pre-built connectors
<1hr
Provider switch time
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Deployment Console
PORTABLE
Workload
Appice Runtime
On-Prem
Active
aws
AWS
Ready
Azure
Ready
GCP
Ready
Other
Ready
Hybrid · Multi-cloud Switch in < 1 hr
Deployment Flexibility

Deploy exactly where
your regulators require.

Regulated industries cannot choose their deployment model based on vendor convenience. Central banks mandate on-premise. Government cloud programs require national infrastructure. Hybrid setups are the operational reality. Appice works in all of them — on day one.

On-Premises

Full deployment inside your own data centre. Zero data egress. Complete isolation from any external network. Meets the strictest central bank and government mandates. Your hardware, your network, your control.

RBI & SAMA compliant configuration
Air-gapped option available
Bare-metal & virtualised

Private Cloud

Dedicated cloud infrastructure within your national jurisdiction. Leverages government cloud programmes (AWS GovCloud, Azure Gov, GCP Sovereign) or national cloud providers — with full data residency guarantees.

National cloud programmes supported
Single-tenant dedicated clusters
Elastically scalable

Hybrid

Keep sensitive decisioning and customer data on-premise while leveraging cloud elasticity for non-sensitive workloads. Appice's data plane is fully portable across the boundary — with cryptographic data separation enforced at the kernel level.

Workload-aware data routing
Encrypted cross-boundary sync
Burst to cloud on demand

Multi-Cloud

Run Appice simultaneously across AWS, GCP, and Azure — active-active, with no single cloud dependency. Perfect for global enterprises with different cloud mandates per country. Traffic Manager manages provider routing seamlessly.

AWS GCP Azure Other
Signature Feature

Traffic Manager

The intelligent routing layer that gives you complete freedom over your messaging infrastructure. Switch push providers, SMS gateways, email platforms, and WhatsApp BSPs — in under an hour, with zero downtime, zero code changes, and zero customer impact.

For too long, enterprises have been trapped by their notification vendor. A single push provider holds millions of customer sessions hostage. Migrating means months of engineering work, app releases, and risky cutover windows. Traffic Manager eliminates all of that.

Your App
Single API call
Traffic Manager
Smart Router
Provider
Any. Swappable.
Active push providers
FCM ✓ APNs OneSignal Braze Airship CleverTap
Switch active provider → zero code changes, zero app release required
<1hr
Full provider migration
0
App store releases needed

What Traffic Manager manages

Push Notifications

Switch between FCM, APNs, HMS, and any third-party push provider. Maintain delivery tokens across the migration. No user re-registration, no customer-visible interruption.

SMS & Voice

Route across Twilio, Sinch, Kaleyra, Infobip, MessageBird, and 40+ operators simultaneously. Automatic failover. A/B test delivery rates across providers in real time.

Email

Seamlessly route across SendGrid, Mailchimp, SES, SparkPost, and any SMTP provider. Warm IP pools automatically. Maintain sender reputation across migrations.

WhatsApp BSP

Switch between WhatsApp Business Solution Providers — Gupshup, Sinch, Kaleyra, Twilio — without re-applying for WhatsApp Business API or rebuilding templates.

Intelligent Failover

Traffic Manager monitors delivery rates in real time. If a provider degrades, traffic is automatically rerouted to the next best option — before your customers notice anything is wrong.

Full Observability

Per-provider delivery analytics, latency tracking, and cost-per-message reporting — all in one dashboard. Make provider decisions based on data, not contracts.

Modular Design

Every module is open.
Every module is swappable.

Appice is not a monolith. Each capability is a self-contained service with a documented API contract. You can use the full stack, or slot Appice modules into your existing architecture. Bring your own AI model, your own data warehouse, or your own campaign execution engine — Appice connects to all of them.

Bring Your Own Data Warehouse

Snowflake, BigQuery, Redshift, Databricks — connect any warehouse. Appice reads from it in real time without requiring data migration or duplication.

Bring Your Own AI Model

Slot in your own propensity models, churn predictors, or LLMs alongside Appice's built-in models. Appice orchestrates decisions from any model via a standard inference API.

Bring Your Own CRM

Salesforce, MS Dynamics, SAP CRM — Appice bi-directionally syncs customer profiles and decisioning outcomes without replacing your system of record.

Bring Your Own Analytics

Publish all Appice events to Tableau, Power BI, Looker, or your own data lake. Every decision and outcome is available as a structured event stream via Kafka or webhook.

Bring Your Own Identity

LDAP, Active Directory, Okta, or any SAML 2.0 / OAuth 2.0 provider — Appice delegates authentication entirely to your existing identity infrastructure.

Open API Standard

Every Appice interface is REST or gRPC with OpenAPI 3.0 documentation. No proprietary SDKs required. No binary protocols. Integrate from any language, any framework, in any environment.

Open Architecture

Ready to build without
lock-in?

See Traffic Manager in action, explore our deployment options, and talk to a solutions architect about fitting Appice into your existing infrastructure.

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Architecture Principles

The four principles behind
Appice's open architecture.

01

No Proprietary Data Formats

All data in Appice is stored in open formats — Parquet, JSON, Avro. You own your data completely. Export it, move it, analyse it — no licence required, no Appice dependency.

02

Stateless Services

Every Appice service is horizontally scalable and stateless. Scale from 100K to 100M daily active users without architectural changes. No service holds exclusive state that creates a migration cliff.

03

Eventdriven Core

Appice is built on an event stream at its core (Kafka-compatible). Any system that can publish events can integrate. Any system that can consume events can receive Appice outputs.

04

Graceful Degradation

If any module or integration fails, Appice degrades gracefully — continuing to operate with reduced but safe functionality. No cascading failures. No total-platform outages because one provider had a bad day.