Use Case 01
Patient misses scheduled appointment
Personalised follow-up message sent immediately. Care coordinator alerted. Rescheduling offer triggered.
Appice detects the missed appointment event, segments by risk level, and coordinates simultaneous actions — patient SMS, care coordinator notification, and calendar offer — within minutes.
45% recovery of missed appointments
Use Case 02
High-risk patient shows declining engagement signal
Clinical team alerted immediately with full patient context and recommended next action.
Engagement decline scored against risk profile. Appice identifies the signal, evaluates intervention priority, and routes to the right clinical contact with actionable context.
Earlier intervention, better outcomes
Use Case 03
Prescription refill due and not actioned
Personalised adherence reminder sent through preferred channel at the optimal time.
Refill window approaching — Appice evaluates adherence history, channel preference, and timing, then delivers a targeted reminder that drives action.
30% improvement in medication adherence
Use Case 04
Patient completes a care episode
Follow-up care plan surfaced and communicated immediately — no gap between discharge and next step.
Care episode completion event triggers decisioning sequence: follow-up plan selection, channel preference, coordinated communication to patient and care team.
Reduction in preventable readmissions
Use Case 05
Patient crosses chronic disease risk threshold
Proactive outreach initiated — the right programme, the right clinician, the right timing.
Risk score threshold crossed triggers Appice to evaluate the most appropriate intervention pathway and initiate coordinated action across clinical and communication systems.
Earlier engagement, lower long-term cost